Frequently asked questions.

Straightforward answers about our payroll, compliance, and WCB support services in Calgary.

Q

How does the Price Match Guarantee work?

It's simple. Send us a recent monthly processing invoice from your current provider (QuickBooks, ADP, Ceridian, Paychex, etc.). We will match their processing rate exactly, with zero hidden setup costs, zero transition fees, and zero software markup fees.

Q

How long does it take to switch our payroll over to Sun?

For most Calgary small and medium businesses, the setup takes under 3 business days. We handle the data export and migration from your legacy provider or spreadsheets ourselves to ensure zero payroll processing downtime for your employees.

Q

What is required for WCB compliance in Alberta?

Most operating businesses in Alberta are required to register with the Workers' Compensation Board (WCB) within 15 days of hiring their first worker. We review your industry classification codes, compute your insurable earnings limits, report your annual assessment, and handle WCB premium rate audits to keep your accounts fully compliant.

Q

How do you handle CRA source deductions and remittances?

We calculate federal and provincial income tax, Canada Pension Plan (CPP), and Employment Insurance (EI) deductions for every pay stub. We compile these details and remit them directly to the Canada Revenue Agency (CRA) on your schedule (monthly, quarterly, or accelerated threshold schedules) to avoid any late filing penalties.

Q

Do you support cross-border or multi-province payrolls?

Yes. We support businesses with remote workers or multiple sites across Canada (including BC, Saskatchewan, Ontario, etc.) and cross-border workers in the United States, managing tax filings and provincial remittances according to their local regulations.

Q

Are there any hidden fees or extra charges for year-end T4s?

No. We believe in clear, upfront pricing. Standard year-end T4 filings and basic direct deposit runs are built directly into our agreed rate structure. There are no sudden configuration or year-end fees.