Frequently asked questions.

Learn how payroll processing, tax remittances, and cross-border compliance keep your business running smoothly.

Q

How does the Price Match Guarantee work?

It's simple. Provide a recent invoice from your current legacy provider (e.g., ADP, Paychex, Ceridian, or QuickBooks). We will match their processing rate exactly, while removing all hidden platform markups, setup costs, and annual API license fees.

Q

How does Sun Payroll Systems streamline processing?

We handle your entire payroll lifecycle—from calculations and tax withholdings to direct deposits. By integrating directly with your existing software or ledger systems, we eliminate redundant data entry while providing direct, dedicated support for all compliance tasks.

Q

How do you handle cross-border tax compliance between the US and Canada?

With dual headquarters in Orlando and Calgary, we specialize in US state-level filings (FUTA/SUTA, local withholdings) and Canadian provincial source deductions (CPP, EI, tax) and workers' compensation boards (WCB/WSIB/CNESST). We keep your cross-border remote workforce fully compliant with localized tax rules under one unified reporting canopy.

Q

Can we integrate Sun Payroll Systems directly into our custom HR platform or ERP?

Yes. We set up automated syncing with major platforms like QuickBooks, Xero, and NetSuite. This keeps your general ledger updated automatically after every pay run without requiring manual exports or manual entry.

Q

How long does the migration process take?

Most enterprise transitions are completed within 5 business days. Our systems integration leads handle the data mapping, historical YTD ledger transfers, and payroll runs configuration. We run parallel test payroll cycles to guarantee zero processing disruptions for your employees.

Q

Are there any year-end filing fees or hidden software licensing markups?

No. We believe in complete transparency. All standard state, provincial, and federal year-end filings (T4, W-2, 1099, etc.) and direct deposit routing configurations are included in your agreed rate. There are no sudden configuration or year-end markup fees.